Privacy Policy

1. Data controller

Mihrem LLC, registered in the State of Wyoming, United States. Contact: contact@mihrem.com.

2. Data collected

Contact form: name, email, phone, company, estimated budget and message.

Orders: name, email, phone and order details. Payment data (card numbers) is processed exclusively by Stripe and never passes through our servers.

Technical data: security logs and browsing data strictly necessary for the site to function.

3. Purposes

Responding to your contact and quote requests, fulfilling orders, issuing invoices, sending transactional emails related to your order and commercial follow-up.

We do not sell or rent your data to third parties. No targeted advertising is performed with your data.

4. Processors

Stripe (payments) — stripe.com; Hetzner (hosting, European Union) — hetzner.com; our transactional email provider for confirmations and invoices. These providers process your data under their own privacy policies with adequate safeguards.

5. Retention

Contact data is kept for 3 years after the last interaction. Billing data is retained in accordance with applicable accounting and tax obligations.

6. Your rights

You have the right to access, rectify, delete and object to the processing of your personal data. If you reside in the European Union, you benefit from GDPR rights, including data portability and the right to lodge a complaint with your supervisory authority.

To exercise your rights: contact@mihrem.com. We respond within 30 days.

7. Cookies

This site only uses cookies essential to its operation (admin session). No advertising or third-party tracking cookies are set without your consent.

8. Security

We implement appropriate technical and organizational measures: encrypted communications (HTTPS), hashed passwords, secure sessions, and admin access logging.